Case Study: IT Infrastructure Solutions for Mikano International Limited

Customer Profile:

  • Company Name: Mikano International Limited

  • Number of Employees: 3,000

  • Branches: Headquarters in Lagos, 10 branches nationwide, and four residential buildings housing expatriate employees.

  • Services Provided: Managed IT services, internet connectivity, inter-branch connectivity, cybersecurity services, SaaS, Microsoft 365.

Challenge: Mikano International Limited, a leader in the energy, automotive, and construction sectors, required comprehensive IT solutions to manage its extensive operations. With 3,000 employees spread across multiple locations, including branches and residential facilities for expatriates, they faced challenges in maintaining seamless connectivity, safeguarding data, and facilitating efficient collaboration across the organization.

Solution: Coollink partnered with Mikano to deliver tailored IT solutions addressing their unique needs. We implemented the following services:

  • Managed IT Services: Coollink provided proactive monitoring, maintenance, and support to ensure the reliability and performance of Mikano’s IT infrastructure across all locations.

  • Internet Connectivity: High-speed internet solutions were deployed to ensure uninterrupted communication and access to resources for employees in offices and residential buildings.

  • Inter-branch Connectivity: Secure, reliable connections were established between Mikano’s headquarters and its branches, facilitating efficient data transfer and collaboration.

  • Cybersecurity Services: Robust cybersecurity measures, including firewalls, intrusion detection systems, and antivirus protection, were implemented to secure Mikano’s network and sensitive data from cyber threats.

  • SaaS and Microsoft 365: Coollink deployed Software-as-a-Service (SaaS) solutions and Microsoft 365, enabling enhanced productivity and seamless access to emails, documents, and collaboration tools from any location.

Results: Through this partnership with Coollink, Mikano International Limited realized several key benefits:

  • Improved Efficiency: The IT infrastructure and connectivity solutions improved operational efficiency, enabling better collaboration and access to critical resources.

  • Enhanced Security: With Coollink’s cybersecurity services, Mikano successfully mitigated cyber risks and secured its data, ensuring regulatory compliance and protecting its reputation.

  • Cost Savings: Outsourcing IT services to Coollink allowed Mikano to reduce operational costs and gain access to specialized expertise and resources without the need for an in-house IT department.

  • Scalability: The flexible IT solutions provided by Coollink allowed Mikano to scale its infrastructure and services in line with business growth and evolving needs.